
Return Policy
Returns & Exchanges
At Luvée Grace, each piece is intentionally selected and curated in limited quantities. Due to the nature of our collections, all jewelry sales are final.
Order Issues & Damaged Items
If your order arrives damaged or defective, please contact us within 7 days of delivery at [insert your email here].
To help us resolve your issue quickly, include the following in your email:
Your order number
A brief description of the issue
Clear photos of the item and original packaging
All claims are subject to review. Items showing signs of wear, misuse, or post-delivery damage may not be eligible for replacement.
Shipping & Address Errors
Please double-check your shipping address before placing an order. Luvée Grace is not responsible for packages lost or delayed due to incorrect or incomplete address information provided at checkout.
Non-Returnable Items
All Luvée Grace items are final sale and non-returnable. This includes (but is not limited to):
Jewelry
Sale or promotional items
Gift cards
Future lifestyle products, unless otherwise stated
Still Have Questions?
We’re here to help. Visit our FAQs, Care & Wear Guide, or contact us directly.